Tools

Question & Reframe

“Ways of...” Statements

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Don’t jump to a solution when presented with a problem. Improve your team’s ability to explore many varied ideas by writing “Ways of…” statements.

How to
  1. After spending time with users and the problem context, you will have identified both challenges and opportunity areas.
  2. For each challenge, write a “Ways of…” statement. “We need ways of reducing wait times for urgent cases.”
  3. Sort the “Ways of…” statements into groups that might share similar types of solutions.
  4. A group of similar “Ways of…” statements might suggest an overall approach to a solution.
  5. Reflect and discuss which “Ways of…” groupings seem the most promising.
  6. Seed your brainstorm sessions with these “Ways of…” statements to generate many possible ideas.
Tips & Tricks

Focus on a user-centered mindset—“users need ways of...” If you find yourself with too many, edit ruthlessly. Just a few “ways of ...” statements should generate hundreds of ideas.

Pairs well with
Mindset Of
  • Exploration
Additional Resources